Where LoyaltyLens Works for Private Instagram Accounts
See which browsers and devices support LoyaltyLens private account checks: the native app for iPhone, iPad, and Apple silicon Macs, plus Chrome desktop, Firefox desktop, and Firefox for Android extensions.
LoyaltyLens can check private Instagram accounts only when you already have legitimate access to those accounts from your own Instagram session. Private account checks therefore have to run somewhere Instagram can confirm what your logged-in account is allowed to see: either a browser extension, or the native LoyaltyLens app on Apple devices.
The short version: private account checks work with the browser extension on desktop Chrome and Chromium browsers, desktop Firefox, and Firefox for Android. On Apple devices they work with the native LoyaltyLens app for iPhone and iPad, which also runs on compatible Apple silicon Macs.
Availability Summary
| Platform | Private account checks | How to use it |
|---|---|---|
| iPhone and iPad | Supported | Install the LoyaltyLens app from the App Store, then sign in to Instagram inside the app. |
| Apple silicon Mac | Supported | Compatible Apple silicon Macs can run the same LoyaltyLens app, then sign in to Instagram inside the app. |
| Chrome desktop | Supported | Install the LoyaltyLens Chrome extension, then sign in to Instagram in the same browser. |
| Brave, Edge, Opera desktop | Supported | Install from the Chrome Web Store if your browser supports Chrome extensions. |
| Firefox desktop | Supported | Install the LoyaltyLens Firefox add-on, then sign in to Instagram in Firefox. |
| Firefox for Android | Supported | Install the Firefox add-on from your Android browser, then open LoyaltyLens in Firefox. |
| Safari on macOS, iPhone, or iPad | Use the native app | Use the LoyaltyLens app on your iPhone, iPad, or Apple silicon Mac. |
| Firefox or Chrome on iPhone or iPad | Use the app instead | iOS browsers do not support the extension workflow. Use the LoyaltyLens app instead. |
| Chrome, Edge, Brave, or Opera on Android | Not supported | These mobile browsers do not provide the extension environment LoyaltyLens needs. On Android, use Firefox. |
Why Private Accounts Need Your Own Instagram Session
Public account checks can be handled through the normal LoyaltyLens web app flow. Private account checks are different because Instagram only shows private profile data to accounts that are approved followers.
The browser extension and the Apple app both solve that boundary the same way: requests are sent from your own signed-in Instagram session, so Instagram applies exactly the access rules you would see when browsing manually. LoyaltyLens cannot bypass privacy settings, unlock accounts you do not follow, or reveal private data your Instagram account cannot already view.
Guide: iPhone, iPad, and Apple Silicon Mac
On Apple devices, private account checks run inside the native LoyaltyLens app rather than a browser extension. The app keeps its own Instagram session, so it can confirm what your account is allowed to see.
- Install the LoyaltyLens app from the App Store on your iPhone or iPad. Compatible Apple silicon Macs can install and run the same app.
- Open the app and sign in to your LoyaltyLens account.
- Sign in to Instagram inside the app when prompted.
- Confirm you can view the private account you want to check from that Instagram account.
- Start the private account refresh from the app.
The Instagram session lives in the app. If the account is private and you are not an approved follower, LoyaltyLens will not be able to check it.
Guide: Chrome and Chromium Desktop
- Open LoyaltyLens on a desktop browser such as Chrome, Brave, Edge, or Opera.
- Install the LoyaltyLens Chrome extension when the private tracking banner appears.
- Open Instagram in the same browser and sign in.
- Confirm that you can manually view the private account you want to check.
- Return to LoyaltyLens and start the private account refresh.
If the account is private and you are not an approved follower, LoyaltyLens will not be able to check it.
Guide: Firefox Desktop
- Open LoyaltyLens in Firefox on desktop.
- Install the LoyaltyLens Firefox add-on from the install banner.
- Sign in to Instagram in Firefox.
- Make sure Instagram loads normally before starting the refresh in LoyaltyLens.
Keep the Instagram tab available while the refresh runs. The extension may open or reuse an Instagram tab to confirm access.
Guide: Firefox for Android
- Open LoyaltyLens in Firefox for Android.
- Install the LoyaltyLens Firefox add-on when prompted.
- Sign in to Instagram inside Firefox for Android.
- Return to LoyaltyLens in the same browser and run the private account check.
Firefox for Android is the supported mobile option on Android, because other Android browsers do not offer the extension support LoyaltyLens needs. On iPhone and iPad, use the LoyaltyLens app instead.
What Is Not Supported
Private account checks are not available in:
- Safari on macOS, iPhone, or iPad. Use the LoyaltyLens app on your iPhone, iPad, or Apple silicon Mac.
- Third-party browsers on iPhone or iPad, such as Firefox or Chrome for iOS. The app covers these devices instead.
- Mobile Chrome, Edge, Brave, or Opera on Android. Use Firefox for Android instead.
- Intel Macs, which cannot run the iPhone and iPad app. Use Chrome, a Chromium browser, or Firefox on the desktop instead.
- In-app browsers such as LINE, Instagram, Facebook, or other app webviews.
Troubleshooting Checklist
- On Apple devices, confirm you are signed in to Instagram inside the LoyaltyLens app.
- In a browser, use the same browser for LoyaltyLens and Instagram.
- Confirm the extension or add-on is installed and enabled.
- Confirm you are logged in to Instagram in that browser.
- Open the private account manually and verify you can see it.
- Refresh the LoyaltyLens page after installing or updating the extension.
For broader tracking workflows, see how to track Instagram followers and unfollowers. For safety boundaries around monitoring, read Instagram monitoring legal and ethical guidelines.
Final Takeaway
For private Instagram account checks, use the native LoyaltyLens app on iPhone, iPad, or a compatible Apple silicon Mac, or the browser extension on desktop Chrome and Chromium browsers, desktop Firefox, and Firefox for Android. On Android, Firefox is the browser that supports private account checks.